We are proud to be recognized as one of the most reliable and fastest-growing car rental companies in the UAE. Since our establishment, we have worked with a clear focus on innovation and continuous strive to improve our services at every step.
Hard work, consistency and rigorous customer focus have enabled us to grow in the business by responding to the changing needs of our customers. We are one of the largest car rental service providers in the UAE, with over 2,600 vehicles on the fleet.
To rent a car in the UAE.
If you are holding visit visa
Copy of passport copy
Valid home country license or international driving license-Follow below link to check the exempted countries .
https://rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=3704301
If you are holding Residence Visa
Emirates ID front and back copy
UAE driving license copy
A valid credit card for the security deposit
Yes, tourists can rent a car using a valid international driving license (IDP) and a passport with a tourist visa. Some countries' licenses are accepted without an IDP.
The minimum age is usually 24 years.
You can rent everything from:
Economy Sedan cars (Eg. MG5 , Pegas , Kaivyi E5)
SUVs Small
SUVs Medium
EV'S
Advance rental is charged based on package selected and in case of extension advance payment to be done.
Daily , weekly and monthly package are offered in car rental . Also long term leasing is offered with attractive package and termination clause is charged if early return.
Deposit refund will be done only after 30 days from the date of return regardless duration of rental .
Pre-authorization from credit card is only a block and will be released in 15 to 21 working days.
Fuel level during check out should be same when it is replaced or return to avoid extra charge of fuel with the service fee.
If any new damage is reported in the vehicle the estimate will be charged.
For monthly rentals there is mileage cap and for extra kilometer there is additional charge.
If return early on the first month rental there is no refund on the remaining days. Also tarriff rate will apply as daily and weekly based o usage.
Damage without insurance coverage will be invoice failing to provide police report.
Customer is liable to pay the rental if there is damage in the vehicle and police report is not provided and the rental will continue till we will not get the final police report or court verdict.
Any add-on's if availed will be charge additional example baby seat , additional driver etc.
Salik is UAE electronic toll system which will be charged dynamically based on the hours and it will be added in the bill with the service charge.
Yes, basic insurance (third-party) is usually included. However,full insurance option can be availaed by paying extra cost. Police report is mandatory for in all cases if any damage if full insurance is purchased on basic insurance.
Excess insurance charges will apply in case if the police report is "Client at Fault " , " Unknown damage " --Hit and run police report is obtained.
Home country license should be more than 2 year if new UAE license is issued less than 6 months to avoid extra charge .
UAE license should be more than 6 months to avoid extra charge.
To avail full insurance on rented cars UAE license should be more than 6 months if not home country license to be provided which is 2 years old . Home country license should be more than 2 years if on visit visa.
Insurance will not cover if the vehicle is driven under the influence of Alchol which is consider as drunk and driven case.
If vehicle is driven in water ponds during rain insurance will not cover in such cases.
Traffic fines in UAE will be charged with the additional knowledge fee.
Direct payment of traffic fines by users is not allowed.
Direct payment will be debited to customers once traffic fine offense is added and invoice is done .
Most of the malls in Dubai are deducting the parking charges from the salik toll which is on hourly slab basis.
Parkonics charges in some UAE region which is debited from Salik tag and this is also based on parking location.
No, rental cars cannot be taken outside the UAE (e.g., to Oman or Saudi Arabia) unless explicitly allowed by the rental company .
Yes, we cab deliver the car with extra delivery charges based on the emirates selected in UAE.
Monthly rental delivery charges free if it is with in Dubai .
You are responsible for any traffic fines incurred during your rental period. In case of an accident:
Call 999 for police assistance
Inform the rental company immediately
A police report is mandatory for insurance claims
Flat tire services are not proivded by company it should be manage by customer itself.
CPP insurance will provide flat tire services with additional charge every month.
For emergency cases like breakdown or major accident please call -- 056-9858000.
For any complaints --Please call -056-5471146 .
For agreement extension or invoice clarification please call -- 050-4393674.